Contact information
Contact Information & Communications
Last updated: 3 November 2026
Thank you for choosing Braymont London.
Our Customer Support team is available to assist with orders, delivery enquiries, product information, returns and refunds.
1. Customer Support
Brand: Braymont London
Official Website: https://www.braymontlondon.com
Customer Support Email: contact@braymontlondon.com
Customer Market: United Kingdom
For assistance with an existing order, please include your order number and a brief description of your enquiry.
2. Business Information
Braymont London is operated by:
NORTHGATE GLOBAL COMMERCE LTD
Company Registration Number: 16807201
Registered in England and Wales.
Registered Office:
128 City Road
London, EC1V 2NX
United Kingdom
The registered office is provided for legal and business correspondence. It should not be used as a return address unless we specifically authorise it.
3. How We Can Help
Our support team can assist with:
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Order confirmation and status
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Dispatch and delivery information
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Parcel tracking
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Product and sizing enquiries
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Returns and refunds
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Damaged or incorrect items
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Payment-related enquiries
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General customer service
4. Order Communications
When you place an order, we may send transactional communications relating to your purchase.
These may include order confirmations, dispatch notifications, tracking information, delivery updates and refund confirmations.
Such communications are part of providing the service you requested.
5. Marketing Communications
Where you have subscribed or otherwise provided any consent required by law, we may send promotional emails relating to collections, new arrivals and special offers.
You may unsubscribe from promotional emails at any time using the unsubscribe link included in those messages or by contacting us.
Unsubscribing from marketing does not prevent necessary transactional or customer service communications.
6. Returns & Refunds
We provide a voluntary 30-day return window for eligible purchases, in addition to applicable statutory rights.
To request a return, contact:
Please refer to our Returns & Refunds Policy for full instructions.
7. Privacy Requests
To request access to personal information, correction, erasure or assistance with other applicable data protection rights, contact:
Your request will be handled in accordance with applicable data protection law.
8. Response to Enquiries
We aim to respond to customer enquiries as promptly as reasonably possible.
Response times may vary depending on the nature of the enquiry and the volume of requests.
9. Contact Us
Braymont London — Customer Support
Email: contact@braymontlondon.com
Website: https://www.braymontlondon.com
We appreciate the opportunity to assist you.