Terms of service

Terms of Service

Last updated: 3 November 2026

Welcome to Braymont London.

These Terms of Service govern your access to and use of https://www.braymontlondon.com, including purchases made through our online store.

Please read these Terms alongside our Shipping & Delivery Policy, Returns & Refunds Policy and Privacy Policy.

1. About Braymont London

Braymont London is an online fashion brand operated by:

NORTHGATE GLOBAL COMMERCE LTD

Company Registration Number: 16807201

Registered in England and Wales.

Registered Office: 128 City Road, London, EC1V 2NX, United Kingdom.

Customer Support: contact@braymontlondon.com

Throughout these Terms, "Braymont London", "we", "us" and "our" refer to the business operating this online store.

2. Eligibility

By placing an order, you confirm that you are legally capable of entering into a purchase contract or have appropriate permission from a parent or legal guardian.

You agree to provide accurate information when placing an order or creating an account.

Our website must not be used for fraudulent, unlawful or unauthorised purposes.

3. Products & Descriptions

We make reasonable efforts to ensure product descriptions, photographs, colours, sizes, availability and other information are accurate.

Please note:

  • Colours may appear slightly different depending on your screen settings.

  • Clothing measurements and fit may vary between styles.

  • Product-specific measurements should be checked before ordering.

  • Product availability may change without prior notice.

If an item does not match its description or fails to meet applicable legal standards, your statutory consumer rights remain protected.

4. Pricing & Currency

All prices are displayed in pounds sterling (GBP) unless otherwise indicated.

The total amount payable, including any applicable charges, will be presented before you confirm your order.

We reserve the right to correct genuine pricing or listing errors.

Where a pricing error is discovered before an order is accepted, we will contact you and provide the opportunity to proceed at the correct price or cancel.

5. Payment Methods

Payments are processed through the secure payment methods made available at checkout.

Available payment methods may vary.

We do not guarantee the continuing availability of any particular third-party payment provider.

Orders are subject to successful payment authorisation.

6. Orders & Contract Formation

Once you place an order, we will normally send an acknowledgement to your registered email address.

An acknowledgement confirms receipt of your order request and does not necessarily constitute acceptance.

An order is accepted when we confirm dispatch, unless we expressly agree otherwise.

We may contact you if an item becomes unavailable, a payment cannot be authorised or an order requires additional verification.

Any cancellation and refund will be handled in accordance with applicable consumer law.

7. Shipping & Delivery

Braymont London currently serves eligible delivery addresses within the United Kingdom.

Our shipping methods are:

Royal Mail Standard Shipping

  • Free delivery

  • Estimated delivery: 5–8 business days

Royal Mail First-Class Rushed Shipping

  • £8.99

  • Estimated delivery: 4–7 business days

Orders are normally dispatched within 24–48 hours on business days following payment confirmation.

Delivery estimates are not guaranteed.

Full details are available in our Shipping & Delivery Policy.

8. Returns, Refunds & Cancellations

We offer a voluntary 30-day return policy for eligible products.

Customers also retain their statutory cancellation and consumer rights under UK law.

Please read our Returns & Refunds Policy before requesting a return.

Nothing in these Terms removes your right to receive legally required remedies for faulty, misdescribed or undelivered goods.

9. Promotions & Discounts

From time to time, Braymont London may offer limited promotions, discount codes or special prices.

Promotional offers are subject to the conditions clearly stated at the time of the promotion.

Discounts may have eligibility requirements, expiration dates or restrictions on combining offers.

Nothing in a promotion limits statutory consumer rights.

10. Customer Accounts

Customers may be able to create an account to manage purchases and view order information.

You are responsible for keeping your account credentials confidential.

Please notify us if you suspect unauthorised access to your account.

We may restrict accounts used for fraudulent or unlawful activity.

11. Intellectual Property

The content of this website, including the Braymont London branding, original written materials, website design and other protected content, is owned by us or used with appropriate permission.

You may not reproduce or commercially exploit protected materials without authorisation, except where permitted by law.

12. Acceptable Use

You must not:

  • Attempt to gain unauthorised access to our website or systems.

  • Use automated methods to disrupt normal website operations.

  • Submit fraudulent orders or payment information.

  • Use our services for unlawful purposes.

  • Infringe the rights of Braymont London or third parties.

13. Third-Party Services

Our website may use third-party services for payments, order processing, delivery, analytics and other legitimate business operations.

These services may have their own terms and privacy notices.

We remain responsible for our obligations to customers under applicable consumer law.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

This includes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or other liabilities that cannot legally be excluded.

Nothing in these Terms limits your statutory rights under the Consumer Rights Act 2015 or other applicable consumer protection legislation.

15. Privacy & Personal Information

We process personal information in accordance with our Privacy Policy and applicable data protection law.

Please refer to our Privacy Policy for information about the collection, use, disclosure and protection of personal information.

16. Governing Law

These Terms are governed by the laws of England and Wales, subject to mandatory consumer protections.

Customers residing in Scotland or Northern Ireland retain any applicable mandatory rights and protections provided by the laws relevant to their location.

Nothing in these Terms prevents a consumer from exercising statutory rights or pursuing remedies available under applicable law.

17. Changes to These Terms

We may update these Terms to reflect changes to our operations, services or legal obligations.

The updated version will be published on our website with a revised date.

Changes will not retrospectively remove rights attached to orders previously accepted.

18. Contact Information

Braymont London

Operated by NORTHGATE GLOBAL COMMERCE LTD

Company Number: 16807201

128 City Road, London, EC1V 2NX, United Kingdom

Email: contact@braymontlondon.com

Website: https://www.braymontlondon.com